LOCATION:

New York, NY; in-office 3 days/week

QUALIFICATIONS:

• BS/BA degree with at 2-4 years of Operations or Buying experience
• Experience in retail strongly preferred
• Passion for operations + logistics and for getting things done the most efficient way possible
• Highly organized and detail oriented, both with physical products + processes and in regards to managing multiple deadlines + projects
• Excellent collaboration and written/oral communication skills
• Some experience working cross-culturally to motivate vendors and teams
• Passion for the St. Frank product, brand, and customer experience
• Interest in design & socially responsible business
• Demonstrated organizational and problem-solving skills
• Committed to rolling up your sleeves & take on any task to keep our wheels moving – that’s what we all do, and what makes startups amazing

RESPONSIBILITIES:

• Create and communicate PO’s on behalf of the Director of Buying + Planning for both re-orders and new developments
• Lead communication with suppliers and warehouse post PO placement to ensure timely shipping, delivery, and check-in; proactively communicate issues with internal and external stakeholders
• Support new product development by coordinating photo samples and communicating QC requirements to the warehouse team
• Create and maintain product listings, including SKU codes, UPC codes, retail pricing, and costing, in all back-end systems and the master line list
• Manage all inbound shipping and logistics to ensure timely and cost effective delivery of samples and production
• Partner with design + marketing to bring in and return inventory for monthly photoshoots in a timely and cost effective manner
• Monitor stock outs and manage pre-order inventory as relevant, communicating with buying, marketing, CX/stores, and marketplace partners
• Manage weekly inventory levels of stores to meet target assortment profile
• Manage stock levels and reordering of fabric and wallpaper swatches

LOCATION:

San Francisco, CA

QUALIFICATIONS:

• Minimum 0-2 years of related work experience
• A "people person" who connects easily with others
• Excellent written & oral communication skills
• Strong sales and customer service skills
• Extremely detail oriented; ability to multi-task & meet shifting deadlines
• Demonstrated organizational and problem-solving skills
• Interest in socially responsible business
• Positive, can-do attitude and a smile for everyone
• Willing to roll up your sleeves & take on any task to keep our wheels moving--that's what we all do, and what makes startups amazing
• Interest or experience in product, art & interior design is a definite plus
• Microsoft Office, Mac & PC proficient

RESPONSIBILITIES:

• Meeting daily, weekly and monthly sales targets.
• Curating relationships with customers.
• Maintaining a luxury level of customer service for each client and each transaction.
• Representing the St. Frank brand; highlight product stories, processes and provenances in thoughtful, articulate customer communication.
• Advising clients with product suggestions to bring the St Frank aesthetic into their homes.
• Managing in-store inventory of product and supplies.

Interested applicants should send their cover letter and CV to
careers@stfrank.com.